FAQs

PRODUCT

1. What makes LUNA different?

LUNA isn't just another electric toothbrush — it's a patented 3D+ sonic innovation proudly made in Malaysia. Every bristle moves in a circular motion while vibrating 39,000 times per minute, creating a 360° cleaning effect that removes more plaque with less effort.

Unlike typical multi-mode brushes, LUNA keeps it simple with one perfectly calibrated mode for deep yet gentle cleaning.

LUNA's replaceable bumper head reduces plastic waste by letting you replace only the brushing component — not the whole head. Designed with German tufting technology and soft rubber grip, it's sustainability and design working hand in hand.

2. Is the bumper head long-lasting?

Yes — the bumper head is built for both hygiene and durability. We recommend replacing it every 1–2 months, similar to a regular toothbrush, or sooner if bristles appear frayed.

Each Ameba head uses Japanese PBT and DuPont nylon bristles, maintaining shape and softness for consistent cleaning.

3. Does LUNA require charging?

No charging needed! LUNA is battery-operated and runs on a standard AA battery — simple, travel-friendly, and easily replaceable anywhere.

4. What is the sonic power of LUNA?

LUNA delivers 39,000 strokes per minute (650 strokes per second) — powered by 3D+ sonic motion that combines circular rotation and high-frequency vibration.

This means a cleaner mouth, fresher breath, and healthier gums — every time you brush.

5. Is LUNA waterproof?

Yes. LUNA's waterproof ABS body and stainless steel detailing are built to resist Malaysia's humidity and ensure safe use in wet environments.

6. Does LUNA come with a warranty?

Absolutely. Every LUNA comes with a 2-year warranty covering manufacturing defects.

For additional peace of mind, our local Sleepy Support Team is always available to assist.

7. Is LUNA suitable for sensitive teeth and gums?

Yes. LUNA's gentle 3D+ sonic vibrations and soft bumper brush head make it ideal for sensitive teeth and delicate gums — offering a deep clean without harsh scrubbing.

8. Where is LUNA made?

LUNA is proudly designed and innovated in Malaysia — combining global technology with local ingenuity. It's award-winning, expert-backed, and built to make premium oral care accessible to everyone.

CARE & MAINTENANCE

1. How do I clean my LUNA toothbrush?

After each use, rinse the brush head and handle thoroughly under running water.

For a deeper clean, twist and remove the bumper head weekly, rinse, and allow all parts to air dry completely.

LUNA's waterproof design and non-porous materials make maintenance effortless — perfect for Malaysia's humid weather.

2. How do I replace the bumper head?

Twist and pull off the used bumper head, then snap on a new one securely. It takes just a few seconds — no tools or adapters needed.

3. Can I use third-party brush heads?

No. LUNA's 3D+ bumper head is patented and uniquely designed to fit perfectly with its sonic engine. Only official LUNA heads guarantee safety, balance, and optimal performance.

4. What is the bumper head made of?

Each LUNA bumper head features a soft rubber grip for control and comfort, and nylon bristles crafted using German tufting technology for a precise yet gentle clean.

5. How do I keep my LUNA hygienic?

Simply rinse and air dry after each use. Avoid covering it when wet. For an occasional refresh, rinse the head with antibacterial mouthwash — no need for harsh chemicals or boiling water.

ORDER & SHIPPING

1. Where do you ship?

We're proudly local for now — shipping exclusively within Malaysia.

2. Can I track my order?

Yes! Once your order ships, you'll receive a tracking link via email for real-time updates.

3. What is your return policy?

We accept returns within 7 days of purchase for unused and unopened items.

For hygiene reasons, opened toothbrushes cannot be returned.

(See our Shipping & Returns Policy for details.)

4. What if I receive a defective product?

If you encounter any issue, please contact Sleepy Support — our friendly team will assist with a replacement or repair.

📩 Email: hello@sleepyheadplanet.com

💬 WhatsApp: +601131316262

Still have questions?

Reach out anytime — we're here to help you reimagine your daily care routine.

Sleepy Head — Effortless. Everyday.